Warranty & Disclaimer
Warranty
At Skillus, we stand behind the quality and craftsmanship of our jewelry. Each piece is designed to be cherished, and your satisfaction is our priority.
What We Cover
Our warranty covers:
- Manufacturing or craftsmanship defects
- Structural issues that occur under normal conditions of use
What We Do Not Cover
- Normal wear over time
- Tarnishing caused by chemicals, perfumes, or lotions
- Broken chains due to pulling, force, or misuse
- Lost or stolen pieces
- Damage caused by improper care or handling
How to Submit a Warranty Request
If you experience an issue, email us at connect@skillus.com with:
- Your full name
- Order number
- Description of the issue
- A clear photo or video of the piece
Our team will review your request and respond within 24–48 business hours.
Our Commitment
We are dedicated to providing a smooth, caring, and supportive experience. Your confidence means everything to us—and we are here to help.
Disclaimer
Skillus jewelry is designed for personal use and should be handled with care. By purchasing any Skillus piece, the customer acknowledges and agrees to the following:
General Disclaimer
- Skillus is not responsible for damage caused by misuse, accidents, chemicals, or failure to follow care instructions
- Normal wear over time is expected and not considered a defect
- Color variations may occur depending on lighting, screen settings, and natural differences in materials
Allergy & Sensitivity Disclaimer
Our jewelry is crafted with high-quality, hypoallergenic materials. However, as with any jewelry, individual reactions may occur. If you have known metal sensitivities, please wear with care.
Accuracy of Information
We strive to ensure all product descriptions, photos, and details are accurate. However, slight variations in size, color, or finish may occur.
Limitation of Liability
Skillus shall not be liable for any indirect, incidental, or consequential damages resulting from the purchase, use, or inability to use our products.
Customer Responsibility
By purchasing from Skillus, the customer agrees to:
- Follow all care instructions
- Wear and store pieces responsibly
- Understand that jewelry requires gentle handling
Your safety, satisfaction, and confidence are important to us—and we are committed to providing clarity and excellence at every step.
Questions?
Email us at connect@skillus.com and we'll be happy to help.