At Skillus, we stand behind the quality of every piece we make. Your confidence in our jewelry matters to us — and if something isn't right, we're here to help.

What We Cover

• Defects in materials or craftsmanship
• Structural issues caused by manufacturing defects under normal use

What We Do Not Cover

• Discoloration caused by prolonged or repeated exposure to harsh chemicals, perfumes, or lotions
• Broken chains or damage caused by pulling, excessive force, or misuse
• Damage caused by improper care or handling
• Lost or stolen pieces
• Normal wear over time

For simple tips to help keep your jewelry looking its best, visit our Jewelry Care page.

How to Submit a Warranty Request

If you ever have a question or concern about your jewelry, email us at connect@skillus.com. We'll be happy to help.

Please include:

• Your name
• Order number
• A short description of the issue
• A clear photo or video of the piece

We'll review your request and get back to you within 2 business days.

Our Commitment

It's been a long journey, and over the years we've come to understand our jewelry and, most importantly, our customers. We believe trust is built through quality, consistency, and the way we care for the people who choose Skillus.

We're with you every step of the way, committed to taking care of you and making things right.

By purchasing from Skillus, the customer acknowledges and agrees to the following:

General

• Skillus is not responsible for damage caused by misuse, accidents, harsh chemicals, or failure to follow care instructions
• Normal wear over time is expected and is not considered a manufacturing defect
• Color variations may appear depending on lighting, screen settings, and natural differences in materials

Allergy & Sensitivity

Our 18K gold-filled jewelry is nickel, lead, and cadmium-free and designed for comfortable everyday wear. However, individual sensitivities and allergic reactions may vary.

Accuracy of Information

We strive to ensure all product descriptions, photos, and details are accurate. Slight variations in size, color, or finish may occur.

Caring For Your Piece

To help your jewelry stay beautiful for years, we ask you to:

• Follow our Jewelry Care guidelines
• Wear and store your pieces responsibly
• Handle your jewelry with care