FAQ


Frequently Asked Questions

Everything you need to know about our 18K gold-filled jewelry —
crafted in Brazil, designed to last.

What is 18K gold-filled jewelry?

18K gold-filled jewelry is crafted with layers of 18K gold bonded to a quality base metal core. To qualify as gold-filled, at least 1/20 of the piece's total weight must be gold. That's significantly more gold than gold-plated jewelry, offering greater durability and making it well suited for everyday wear..

How is 18K gold-filled different from gold-plated or gold vermeil?

Gold-plated jewelry has a thin layer of gold applied over a base metal.

Gold vermeil has a layer of gold applied over a sterling silver base.

Gold-filled jewelry is crafted with layers of gold bonded to a quality base metal core, offering greater durability and making it well suited for everyday wear.

Why does Skillus use 18K gold?

We choose 18K gold for its purity, quality, and refined finish. It offers the distinctive color and luxurious look we want in every Skillus piece — the same standard trusted by fine jewelry makers around the world.

How long will my Skillus jewelry last?

Years of daily wear. Many of our customers wear their Skillus pieces every day—in the shower, at the gym, and at the beach—and they continue to look beautiful. With basic care, your jewelry is designed to maintain its shine over time.

Will Skillus jewelry tarnish?

Skillus jewelry is tarnish-resistant and made for everyday wear. Our gold-filled pieces are crafted with layers of 18K gold bonded to the base, helping them maintain their color and shine over time. They are designed to handle daily wear, sweat, and everyday water exposure.

Is Skillus jewelry safe for sensitive skin?

Yes. Our jewelry is hypoallergenic and free of nickel, lead, and cadmium — designed for comfortable everyday wear.

Is your jewelry waterproof?

Yes. Skillus jewelry is designed for everyday wear and can be worn in the shower, while exercising, and during normal water exposure. You can also wear it in the pool or ocean; simply rinse with fresh water afterward to remove chlorine or salt residue and help keep your jewelry looking its best.

Where is Skillus jewelry made?

Our jewelry is carefully crafted in Brazil, backed by more than 40 years of jewelry-making experience. From materials to finishing and quality control, every step reflects the standards Skillus is known for.

How do I care for my Skillus jewelry?

Caring for your jewelry is simple:

  • Wipe gently with a soft cloth after wear
  • Rinse with fresh water after pool, ocean, or heavy sweat exposure
  • Avoid applying perfumes, lotions, or harsh chemicals directly to your jewelry
  • Store in its original pouch or box, separately from other jewelry to help prevent scratches

For more care tips, visit our Jewelry Care page.

Do you offer free shipping?

Yes—we offer free standard shipping on all U.S. orders. Expedited and international shipping options are available at checkout for an additional cost.

How long does shipping take?

Most orders are processed within 1 business day, Monday–Friday, excluding holidays. Shipping time varies depending on the destination and shipping method selected.

Can I change or cancel my order after I place it?

Yes — email us at connect@skillus.com within one hour of placing your order and we'll make changes or cancel it before it ships. Once the order is packed, we can't guarantee changes.

Do you ship internationally?

Yes. We ship to select international destinations, including:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Japan
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Singapore
  • Sweden
  • Switzerland
  • United Kingdom

Prices are displayed in your local currency based on your selected country. International shipping rates are calculated at checkout based on your destination and selected shipping method.

You can select your destination country on the homepage to view local pricing and available shipping options.

Will I have to pay customs duties or import taxes?

Import duties, customs fees, and applicable taxes are the customer's responsibility and may be collected by the destination country's customs authority.

What is your return policy?

Returns and exchanges are accepted within 7 days of delivery. Return shipping is free on eligible U.S. orders. Approved refunds are issued within 5–7 business days after we receive and inspect the returned item. To start a return or exchange, email us at connect@skillus.com.

What is Volume Savings?

Designed for smart savings. Skillus Volume Savings is our flexible wholesale purchasing program, with orders starting at $300. As your order grows, greater savings are applied automatically — no application, waiting, or promo code required. Learn more about Volume Savings.

Do you offer wholesale?

Yes. Skillus works with boutiques, retailers, and resellers in the U.S. and internationally. Our Volume Savings program makes it easy to save more as you buy.

You can complete our Business Registration form for personalized wholesale support, or you can also contact us directly at connect@skillus.com.

Do the pieces come with tags or barcodes?

At the request of most of our retail partners, our pieces do not come with individual tags or barcodes. This white-label-friendly approach allows you to easily add your own pricing, barcode, or store label before resale.

What is the minimum order for wholesale?

Our wholesale minimum is $300. Once your order reaches $500, you'll automatically unlock 40% off through our Volume Savings program. Savings increase as your order grows.

What defines Skillus quality?

We put care into every step — from material selection to the handcrafted finishing process. Our 18K gold-filled jewelry is crafted in Brazil with real gold and designed for lasting wear.

Whether you wear Skillus or resell it, you can expect consistent quality, thoughtful design, and craftsmanship backed by more than four decades of experience.

Quality you can trust. A brand you can rely on.

How can I contact Skillus?

You can always email us at connect@skillus.com. We're here to assist you and will get back to you within 2 business days.

Experience Skillus

18K gold-filled fine jewelry, designed to move with you.

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